Legal
Privacy Policy
Last Updated: January 1, 2024
At CodeVue, your privacy is not a checkbox — it is a commitment. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our services. Please read this carefully. If you disagree with its terms, please discontinue use of our site.
Information We Collect
We collect information you provide directly and information gathered automatically.
Information you provide: When you contact us through our inquiry form, you may provide your name, email address, phone number, and details about your project. If you subscribe to our newsletter, we collect your email address. We may also collect information you provide during project discovery calls or by email.
Automatically collected information: When you visit our website, our servers automatically record certain information including your IP address, browser type, pages visited, time spent on pages, referring URL, and device information. We use cookies and similar tracking technologies to enhance your experience. You may disable cookies in your browser settings, though some features of the site may not function correctly as a result.
Information from third parties: We may receive information about you from third-party platforms if you interact with us on social media or professional networks such as LinkedIn.
How We Use Your Information
We use the information we collect for the following purposes:
- — To respond to your inquiries and provide project consultations
- — To communicate with you about ongoing projects and deliverables
- — To send newsletters and service updates if you have opted in
- — To improve our website, services, and user experience
- — To comply with legal obligations and resolve disputes
- — To detect and prevent fraud and abuse
We will never sell your personal information to third parties. We do not use your information for automated decision-making or profiling purposes that produce legal or significant effects on you.
Legal Basis for Processing
For users in the European Economic Area and other jurisdictions with data protection laws, our legal bases for processing your information are:
- — Contractual necessity: processing required to deliver our services under a contract with you
- — Legitimate interests: operating and improving our business, communicating with prospective clients, and fraud prevention
- — Consent: sending marketing communications, where you have opted in
- — Legal obligation: compliance with applicable laws
You may withdraw consent at any time where consent is the legal basis for processing. This does not affect the lawfulness of processing prior to withdrawal.
Information Sharing & Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following limited circumstances:
- — Service providers: We share information with trusted vendors who assist us in operating our website and delivering our services (e.g. email service providers, hosting infrastructure, analytics tools). These parties are contractually obligated to keep your information confidential.
- — Legal requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
- — Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via a prominent notice on our website.
- — Protection of rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to safety.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
Inquiry and project data is retained for a period of three years following the conclusion of a project or final communication. Newsletter subscriber data is retained until you unsubscribe. Server logs are retained for a maximum of 90 days.
When data is no longer needed, we securely delete or anonymise it.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- — Access: request a copy of the personal data we hold about you
- — Correction: request correction of inaccurate or incomplete data
- — Deletion: request deletion of your personal data, subject to legal obligations
- — Portability: request transfer of your data to another service provider
- — Objection: object to processing based on legitimate interests
- — Restriction: request restriction of processing in certain circumstances
- — Withdrawal of consent: withdraw consent at any time for consent-based processing
To exercise any of these rights, contact us at hello@codevue.io. We will respond within 30 days. We may need to verify your identity before processing your request.
Cookies
Our website uses cookies — small text files stored on your device — to improve functionality and understand site usage.
Essential cookies are required for the site to function and cannot be disabled. These include session management and security tokens.
Analytics cookies help us understand how visitors interact with our site. We use privacy-respecting analytics and do not share this data with advertising networks.
Preference cookies remember your settings and choices to personalise your experience.
You can control cookies through your browser settings. Most browsers allow you to refuse all cookies or alert you when a cookie is being sent. Note that disabling cookies may affect functionality.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS/HTTPS), access controls, regular security assessments, and secure data storage.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies solely to information collected by our website. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies before providing any information.
Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will revise the "Last Updated" date at the top of this page. Where changes are significant, we will provide a more prominent notice. Your continued use of our website after changes become effective constitutes acceptance of the updated policy.
Contact & Grievance Officer
For questions, concerns, or to exercise your data rights, contact us at:
CodeVue hello@codevue.io Faridabad, Haryana, India
In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are available upon request.